Scarborough's Dial A Ride provides fully accessible, door to door transport for those who are either retired, have some form of disability or who have difficulty using other forms of transport.

Starting in 1983 as part of the Scarborough Council for Voluntary Services with one old, second hand minibus we have extensively developed our services in the area with a modern fleet of fully accessible, specialized vehicles. 

Our 9 minibuses have either hydraulic lifts or ramps as well as low steps and grab rails for ease of boarding.  We have recently taken delivery of a low floor minibus which allows even easier access.  Seats are fitted with all age seat belts which, for your own safety, we insist must be worn on all journeys.

Here, at Scarborough's Dial A Ride, we also operate a voluntary car scheme covering the whole of the Scarborough Borough called the Coastal Car Scheme.  This transport scheme is for those longer journeys, usually to help getting to destinations outside the borough.

Dial A Ride is not part of the Health Authority or Social Services.  Although we receive some funding through grants, the rest of the income needed to keep the service going comes from the reasonable fares we charge and extensive fundraising. 

With our in house trainers and training facilities we can provide instruction for minibus drivers, car scheme drivers and passenger assistants for anyone involved in community transport.  

We employ some paid drivers, but rely on our volunteer drivers and passenger escorts to keep Dial A Ride 'on the road'.  All our drivers, both paid and voluntary, receive training for driving minibuses (through MiDAS) and also receive training in first aid as well as many other areas of passenger safety, comfort and awareness.  Our friendly and helpful staff will give you the appropriate support and assistance during your journey. 

As for when and where you can be taken?  That's pretty much anywhere and anytime you like and, more importantly, for any purpose you wish. We do have operating times, etc, but please use the 'frequently asked questions' link below for a more in depth look at how Dial A Ride in our area works.  It's really quite straight forward and only a phone call away!

We sincerely hope you find this website easy  to navigate using the links on the left of each page.  The main headings will lead to sub pages and there are various links on each page's main text area that will guide you to other useful pages. 

Whilst every effort and care is taken to ensure accuracy within this website Dial A Ride cannot be held responsible for errors or omissions.